We're here to help
Reach the CollabGrow team for any question — onboarding, account, payouts, brand deals, or technical issues. We typically respond within one business day.
If our team is offline due to timezone, the chat widget will switch to a leave-a-message form — we'll reply by email as soon as we're back.
Typical reply time
Within 24 hours
on business days
Coverage
Across timezones
live chat in working hours, leave a message anytime
Channels
Chat or email
your reply will land in the same thread
Your voice shapes what we build next
Found a bug or have an idea? Drop us a note — every submission goes straight to our product team.
Which option should I use?
We've got four ways to reach us — here's how to pick the right one.
Use live chat for quick questions you need answered in real time. If our team is offline due to timezone, the chat widget switches to a leave-a-message form automatically — your message becomes a ticket and we'll reply by email within one business day. Email is best for longer issues that need attachments or back-and-forth.